PRIVACY POLICY

Velfron INC (hereinafter referred to as “we” or “the Company”) values ​​your privacy and is committed to protecting the personal information you provide when using our website and purchasing our shoes, hats, and related products. This Privacy Policy explains how we collect, use, protect, and process your personal information.

1. Information Collection

When you place an order on our website or contact us, we may collect necessary personal information, including but not limited to:

Name
Shipping address
Email address
Phone number
Information related to orders and delivery

We collect this information primarily to process and fulfill your orders, arrange product delivery, provide customer service, and handle order-related communications.

2. Payment Security (PCI-DSS Compliance)

We prioritize the security of payment information.

All online transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.

We do not store full credit card numbers or CVV security codes on our own servers. Payment information is securely processed by third-party payment service providers that meet relevant security standards.

3. Use of Information

We may use the collected information to:

Process, confirm, and deliver your orders;
Provide customer support and after-sales service;
Handle refunds, returns, or other order-related matters;
Send you order-related notifications;
Improve our website, products, and services;
Prevent fraud, abuse, or other illegal activities;
Fulfill obligations required by applicable laws and regulations.

4. Third-Party Sharing

We share relevant personal information with necessary service providers only when required for business operations, such as:

Payment service providers;
Logistics and delivery service providers;
Website and technical service providers;
Other service providers offering necessary business support.

We will never sell, rent, or otherwise transfer your personal information to third parties for their own marketing purposes.

Third-party service providers may process your information only to the extent necessary to provide the relevant services and must implement appropriate security measures to protect your personal data.

5. Data Retention

We retain your personal information only for the period reasonably necessary to achieve the purposes for which it was collected, fulfill orders, and provide related services. We may retain relevant information for periods required or permitted by law when necessary for applicable legal, tax, accounting, dispute resolution, fraud prevention, or other legitimate business purposes.

When personal information is no longer necessary for legitimate retention purposes, we will delete, anonymize, or securely dispose of it in accordance with applicable laws and reasonable data security measures.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, use, modification, disclosure, or loss.

Despite our reasonable security measures, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee the absolute security of your information in all circumstances.

7. Data Rights

Depending on the privacy laws applicable in your state, you may have specific rights regarding your personal information, including, to the extent permitted by law:

Requesting access to the personal information we hold about you;
Requesting the deletion of your personal information;
Requesting the correction of inaccurate personal information;
Understanding how we collect and use your personal information.

If you wish to exercise the data rights granted to you by applicable law, please contact us using the details below. We will process your request within the timeframes prescribed by applicable law.

8. Cookies

Our website may use cookies and similar technologies to ensure the website functions properly, remember user preferences, analyze website usage, and improve the shopping experience.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some website features.

9. Children’s Privacy

Our website is not directed at children. We do not knowingly collect unnecessary personal information from minors. If you believe a minor has provided us with personal information, please contact us using the details below.

10. Updates to the Privacy Policy

We may update this Privacy Policy in response to business changes, legal or regulatory requirements, or adjustments to our privacy protection measures.

The updated Privacy Policy will be posted on this page, along with the corresponding “Last Updated Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please feel free to contact us.